How Does a Digital Workplace Improve the Employee Experience?
The digital workplace and employee experience are inextricably linked, so much so that the connection has led to the concept of “digital employee experience” (DEX), which is an employee's holistic experience with the digital workplace.
From a high level, a digital workplace that provides employees with the tools they need to perform at their best naturally improves the employee experience, giving workers more time to focus on the high value work that creates an engaging and fulfilling work experience.
There are specific improvements the digital workplace can have on the employee experience, including:
Increased flexibility - enabling employees to work wherever and whenever its convenient for them, providing tools to enhance work-life integration and supporting bring your own device (BYOD) initiatives, so employees can access work related data from wherever they are and from any device.
Improved attention management – bringing the tasks and information employees need into the flow of their work, eliminating the need to toggle back and forth between different applications to do their jobs.
Enhanced collaboration - enabling employees to leverage knowledge across the enterprise, improving collaborative opportunities and giving teams more time for innovation and ideation.
Streamlined communications - ensuring the right information reaches the right audience at the right time while supporting two-way communication and the personalization of content.
Improved sense of community – helping employees connect across the organization to foster a stronger sense of culture and community within the workplace.
Minimized friction - offering a central platform for employees to access all company applications and information as well as manage work tasks.