Make it easier than ever before to perform tasks and retrieve information from across your organization. Enhance the employee experience by seamlessly connecting your digital workplace apps, knowledge bases, and documents in one unified experience through the AI Assistant.
AI ANSWERS
Workgrid's enterprise-grade conversational AI platform leverages advanced natural language processing (NLP) and retrieval augmented generation (RAG) to accurately understand employees' requests and make it easier than ever to perform tasks and find information across your digital workplace.
The AI Assistant can search across multiple data sources - including enterprise systems, documents, and knowledge bases - intelligently surfacing responses based on relevance and intent. From HR policies to time off balances and IT tickets, employees can find and do it all through an intuitive chat interface.
AI NOTIFICATIONS
Centralize communications, system alerts, and recommendations into one unified stream, elevating the most important information above the noise and creating a more engaging and efficient work experience.
With the gift of anticipation, the AI Assistant will suggest a wide array of recommendations to support the employee experience - from training opportunities to reading recommendations - nudging employees to take action when it's most relevant to them. A persistent briefing experience provides an at a glance view of the most recent tasks and notifications to easily keep track of what hasn't been addressed yet.
![[asset] centralized-comms-svg](http://images.ctfassets.net/z7p73u8c0thn/2oQTKL3Gt5JNkrje85eFXQ/c36079e0cfb344e05d54caf60f00dfad/centralized-comms.svg)
AI ACTIONS
The AI Assistant makes it easy to obtain quick access to your most frequented apps and reduces multi-step processes down to a few clicks. From submitting help desk tickets and time off requests to accessing pay slip data or leveraging generative AI for content suggestions, everything you need is conveniently at your fingertips.
Simplify and automate workflows, tasks, and processes from back-end systems using conversational AI. Employees can initiate actions such as modifying an IT help desk ticket, while system-based tasks arrive directly to the assistant, allowing employees to complete tasks like expense approvals or procurement requests in real-time. Instead of wasting time navigating to the source system employees can focus on strategic work.
![[asset] IT Help Desk Ticket Conversational AI](http://images.ctfassets.net/z7p73u8c0thn/5dmBitn0zWt62OyEqBWoum/909d24560f58a2096bc7c97c83de0c85/IT_Help_Desk.svg)
Access the Workgrid AI Assistant in whichever channel works best for your organization.
Workgrid merges AI-technology with a conversational interface to help enhance the employee experience. The AI Assistant acts as an enterprise copilot streamlining processes, accelerating content generation, and transforming knowledge discovery to improve the digital workplace.
Reduce digital noise by centralizing communications and alerts from multiple systems into a single, intelligent stream. Fetch information, ask questions, freeing up your time to focus on your work.
Accelerate time to launch experiences leveraging Workgrid's catalog of pre-built templates, data source connectors, and Q&As.
Connect with enterprise systems to streamline interactions and automate time-consuming processes, guiding employees' attention to what they need to know and take action on.
Enable employees to find information faster with AI-powered search. In just seconds, knowledge bases, documents, and apps are combed through and summarized to deliver the most relevant answers to employees.
![[asset] conversational-ai-knowledge-management-examples](https://images.ctfassets.net/z7p73u8c0thn/2r8dulsRsPP9kkoUFXKpBy/82c9e032096783cd832c1a4d9b760fa9/conversational-ai-knowledge-management-examples.png?w=1470&h=1300&q=25&fm=webp&bg=transparent)
