SOLUTIONS FOR IT

Streamline IT operations to improve the digital workplace

Give employees and IT teams alike a modern digital workplace with simplified processes and self-service capabilities.

Redefine IT agility

Automate support and effortlessly scale IT operations while unburdening your helpdesk with Workgrid's conversational AI assistant.

IT Ticket Support
IT Updates and Alerts
IT Self-Service
IT Requests
Builder

IT Help and Support

Streamline the IT ticket management process, allowing employees to submit service tickets, add comments, close, or check for status updates via conversational AI.

Streamline the IT ticket management process, allowing employees to submit service tickets, add comments, close, or check for status updates via conversational AI.

Out-of-the-Box IT Templates

AI Assistant use cases to support IT teams.

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Find information faster by surfacing answers sourced directly from your ServiceNow knowledge articles.

Workgrid for Information Technology

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Immediate Assistance for Employees

Support employees in the moment they need it. Workgrid helps reduce handling time, responding to questions and actions directly within the flow of work.

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Enable IT Teams

Free your IT resources to make a greater impact on the organization. Workgrid handles the common queries, actions, and tasks that quell tickets before they are created, enabling teams to concentrate on high-priority initiatives.

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Maximize Adoption of Business Systems

Deliver novel experiences that drive traffic and improve interactions with existing business systems leveraging Workgrid's catalog of app templates and data source connectors.

How Workgrid Helps

Supporting Information Technology

Workgrid's enterprise-grade platform supports employees when they need it. Support IT teams with streamlined access to frequently asked questions, ticket submissions, and proactive nudges.
Automate support and effortlessly scale IT operations while unburdening your helpdesk with Workgrid's conversational AI assistant.

A single, connected employee experience

Workgrid integrates with your business systems including IT, HR, expense, and ERP tools
Workgrid integrates with enterprise technology including IT, HR, expense, and ERP tools

Abstract notifications, communications, data, and tasks throughout your digital workplace.

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