What is an AI Agent?

AI agents are defined in several ways. Some purists see them as fully autonomous systems that operate independently, executing complex tasks across multiple platforms.  Others use the term to describe systems that manage predefined workflows to help complete user tasks.  

In a more balanced view, AI agents are intelligent systems that automate tasks, assist employees, and make decisions based on natural language inputs. They serve as a bridge between employees and enterprise systems, allowing for seamless interaction and task completion with minimal manual effort.

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