App Template

Zendesk Change Management

Provide peace of mind to employees by notifying change requesters when there is a status change to their ticket.

Change Management App Details

Keep employees up to date on the status of their change requests.

Change Management Notifications

The Zendesk Change Management App Template provides a notification when there is a status change to an employee's Zendesk ticket(s). The smart notification includes the request details and the current status information.

Technical Details

App features can be modified for your preferences.

Integration Details

The Change Management Notifications app was designed with the Zendesk API.

This app template may be customized for alternate integrations using Workgrid's no-code builder.

API Details

For the best user experience, please ensure that your change requests include these fields, or modify the template to make it work for your organization.


  • Retrieve all users

Support and Documentation

For more information please visit: Zendesk Documentation

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