Zendesk

Proactively notify employees on the status of Zendesk tickets.

Integrate your Zendesk instance with Workgrid Software. This integration allows users to create, review and update their own IT Help Desk tickets via the Workgrid chatbot.​

Change Management App Details

Keep employees up to date on the status of their change requests.

Change Management Notifications

The Zendesk Change Management App Template provides a notification when there is a status change to an employee's Zendesk ticket(s). The smart notification includes the request details and the current status information.

Zendesk Change Management App provides a notification when there is a status change to an employee's Zendesk ticket.

Customize your AI Assistant and Build Agents with Builder

Rapidly build and customize conversational AI experiences for any use case leveraging Workgrid’s low-code/no-code builder, 50+ pre-built app templates, and hundreds of data source connectors.

Workgrid's AI Assistant can be customized to meet your organization's needs. Do you have a specific use case in mind? Build new workflows and connect knowledge sources for your AI Assistant without relying on traditional pro-code development or costly professional services.

[asset] IT-Workshop-Use-Cases