ServiceNow

Automate ServiceNow ticketing, access provisioning, user management, IT catalog request, and self-service.

ServiceNow Integration for Workgrid

ServiceNow Knowledge App Details

Find and access information quickly

Improve knowledge discovery

The ServiceNow Knowledge app allows Workgrid to surface ServiceNow articles as sources of information. Workgrid’s AI capabilities allow the Assistant to quickly comb through knowledge articles finding the most relevant answers based on the user’s intent. Responses are delivered in a summarized and concise manner – getting employees the information they need quicker. 

Improve the employee experience with AI-powered knowledge search experience through the AI Assistant for work.

Customize your AI Assistant and Build Agents with Builder

Rapidly build and customize conversational AI experiences for any use case leveraging Workgrid’s low-code/no-code builder, 50+ pre-built app templates, and hundreds of data source connectors.

Workgrid's AI Assistant can be customized to meet your organization's needs. Do you have a specific use case in mind? Build new workflows and connect knowledge sources for your AI Assistant without relying on traditional pro-code development or costly professional services.

[asset] IT-Workshop-Use-Cases