App Template

Salesforce Knowledge

Use conversational AI to find information from your Salesforce Help Center articles.

Salesforce Knowledge App Details

Find and access information quickly.

Quickly find information

Surface information from Salesforce Help Center through conversational AI. Workgrid's AI capabilities allow the Assistant to quickly comb through Salesforce Help Center articles to find the most relevant answers to employee questions.

Salesforce Knowledge

Technical Details

API Details

The Salesforce Knowledge app searches public Salesforce knowledge bases for their articles and fetches their content.

Endpoints:

  • Get Articles

  • Get Articles Details

Support & Documentation

For more information please visit Salesforce Reference Documentation.

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