Validated Use Case
Salesforce
Quickly find information across Salesforce and notify employees when records need their attention.
Salesforce Knowledge App Details
Find and access information quickly.
Quickly find information
Surface information from Salesforce Help Center through conversational AI. Workgrid's AI capabilities allow the Assistant to quickly comb through Salesforce Help Center articles to find the most relevant answers to employee questions.
This is a validated use case. It is not currently available as a pre-built template but we have confirmed functionality and it can be configured using Builder.
Customize your AI Assistant and Build Agents with Builder
Rapidly build and customize conversational AI experiences for any use case leveraging Workgrid’s low-code/no-code builder, 50+ pre-built app templates, and hundreds of data source connectors.
Workgrid's AI Assistant can be customized to meet your organization's needs. Do you have a specific use case in mind? Build new workflows and connect knowledge sources for your AI Assistant without relying on traditional pro-code development or costly professional services.
![[asset] IT-Workshop-Use-Cases](https://images.ctfassets.net/z7p73u8c0thn/3Y8ra5SP3i8snEcROy25Hh/d2ebdaf7c75031a6b63a6ebb7af6c0f0/IT-Workshop-Use-Cases.png?w=1800&h=1800&q=80&fm=webp&bg=transparent)