Engagements are defined interactions with a notification or on-demand experience within the AI Assistant. They may vary depending on what feature of the Assistant a user is engaging with. Examples include:

AI Answers

• Submit a request (i.e. what benefits am I eligible for?)

• Open a source (i.e. click here to view pay policy)

• Take an action (i.e. would you like to order a new laptop?)

AI Notifications

• View summary (i.e. who's out reminders)

• Open a detail (i.e. you have an upcoming training)

• Click a link or button (i.e. Jane Doe has submitted a new expense approval)

• Leave a comment (i.e. Promotion request approval)

AI Actions

• Explore content (i.e. show my apps, show my notifications)

• Submit content or action (i.e. submit timesheet)

The Workgrid AI Assistant is designed to work for a range of organizations, departments, and teams. We understand there is no such thing as one size fits all when it comes to the employee experience. If you're not sure which plan would work best for you, schedule a demo with a product expert who will help determine the best option for your goals!

For those interested in the Starter and Professional plans, there is a verification process in which a technical solutions consultant will be available to help you get activated, as well as provide helpful template suggestions.

For those interested in the Enterprise plan, once you submit your request, a member of our team will be in touch to discuss your specific requirements.