BOSTON, November 16, 2023 - Workgrid Software announced the availability of the Workgrid AI Work Assistant – a transformative conversational AI solution that changes the way employees interact with technology and get work done.
With the launch of the new AI Work Assistant, Workgrid has rearchitected its platform to an enterprise-grade conversational AI platform . This platform combines advanced natural language understanding (NLU) technologies with an API-driven integration layer to connect across digital workplace applications and knowledge sources, providing a single conversational AI interface to perform tasks, create content, and search for information.
The AI Work Assistant leverages advanced natural language understanding (NLU) technologies to support complex queries and sophisticated output models to deliver relevant and accurate results across knowledge systems, documents, and third-party applications.
“By leveraging large language models (LLMs), the assistant is able to direct the user to the correct capability quickly and allows the user to interact with a range of experiences and systems in one location,” said Gillian McCann, CTO at Workgrid Software. “The no-code app builder enables a rapid build-install-test-deploy cycle that provides for expiration, quick user feedback, and iteration to deliver intelligent employee experiences with enterprise guardrails built in.”
The new AI Work Assistant serves employees as a “work sidekick” and empowers employees to:
Chat across systems and documents to find the right answer: leverage conversational AI to chat across business applications and knowledge bases to find the right answer.
Receive information and tasks at the right time: from personalized recommendations to task notifications, the Workgrid AI Assistant guides employees to what matters most.
Say goodbye to app hopping: obtain quick access to your most frequented apps, reducing incessant context switching.
Build conversational AI integrations in hours, not months: Workgrid's no-code, low-code builder reduces the time, effort, and overall cost to build modern user experiences that help employees perform tasks and find information across your digital workplace, all through a single, natural language interface.
Deploy ready to install app templates: The Workgrid platform boasts over 50+ pre-built app templates ready for immediate use. Pre-built templates include all the steps of app or workflow (e.g., expense approval) and can be easily customized via our no-code app builder.
Organizations can easily customize and configure experiences delivered via the AI Work Assistant by leveraging Workgrid’s low code/no-code builder. With a catalog of over fifty pre-built app templates and connections to popular data sources, users can quickly configure or customize modern employee experiences without relying on traditional pro-code development or costly professional services. The time to build apps and integrations is accelerated from weeks to hours with experiences delivered directly to the employee via the AI Work Assistant.
The new AI Work Assistant is a web-based client that can be installed on various platforms such as intranets, portals, and collaboration tools. By providing flexible access to information and apps, the assistant enhances the work experience by guiding employees’ attention to relevant information and tasks, helping them achieve more across the digital workplace.
