BOSTON, Aug. 24, 2023 - SoftwareReviews, a division of IT research and advisory firm Info-Tech Research Group, has published its 2023 Digital Workplace Emotional Footprint Report naming Workgrid Software a champion in Digital Workplace category.

Software providers are rated on product features, provider capabilities, and the relationship with their software partner.

Emotional Footprint Champions are selected based exclusively on feedback provided by their users via SoftwareReviews' comprehensive online survey. They survey measures user satisfaction across 27 elements of the provider relationship, including strategy, service experience, product experience, conflict resolution, and the contracting process. The result is Net Emotional Footprint score. The score represents the overall user sentiment, a powerful indicator of the user feeling toward the provider and the product.

Workgrid received a Net Emotional Footprint of +99 with top ratings in the following categories:

• Strategy and Innovation

• Service Experience

• Product Impact

• Contract Negotiation

• Conflict Resolution

To learn more about SoftwareReviews and software provider review surveys, visit www.softwarereviews.com

About SoftwareReviews

SoftwareReviews is the most in-depth source of buyer data and insights for the enterprise software market. By collecting customer experience data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the experience of evaluating and purchasing enterprise software.