THE CHALLENGE
Pings, dings, and distractions are causing chaos at work
Work has become chaotic. Digital workplaces are overloaded with tools, apps, and resources for communication, collaboration, and content. The result is information overload, disruptive notifications, distractions, and attention black holes – this is digital friction.
Signs of digital friction:
Digital noise
Information overload
Application sprawl
Complex user experiences and business processes
Manual work processes