KNOWLEDGE RETRIEVAL
Eliminate wasted time searching and say hello to efficient information retrieval. Streamline your workflows and save valuable time by accessing information from various business applications, documents, and knowledge systems through a single, user-friendly conversational interface. Featuring robust intent understanding, exception handling, and contextualized answers – the AI Assistant won’t let you down!
Minimize distractions and context switching with a unified conversational interface. Workgrid's AI Assistant connects to the business applications you use regularly, making it easy to find and access information. Whether you need help finding your time off balance, benefits policies, or latest payslip, you can do it all through natural-language chat.
![[asset] knowledge-retrieval-find-information](http://images.ctfassets.net/z7p73u8c0thn/6It8wXQO1hPMGoe5Ou3bLm/b9d8a39a275cec97890f0025364e47a2/knowledge-retreival-find-information.svg)
Find answers and information quickly without having to sift through multi-page documents from the employee handbook to policies, contracts - and more. The AI Assistant leverages AI technology to understand the content within your documents to extract and summarize vital information, saving you valuable time.
Simply upload company documents (.pdf, .csv, .txt, and .json) or link to documents to ask questions via the assistant to find information.
![[asset] chat-to-documents](http://images.ctfassets.net/z7p73u8c0thn/69eEEGLcMeAv5LeUj4scTp/5d1440b33d3a23ca0876ef35b8cca1f0/chats-to-documents.svg)
Reduce context switching with a single conversational interface to search across multiple data sources. Connect Workgrid to your knowledge systems (e.g. ServiceNow) to find the relevant information you need, right in the flow of work.
![[asset] pre-trained-faq](http://images.ctfassets.net/z7p73u8c0thn/4wSad2cvDjrqoL4VOjRdZZ/357ba65b7c92da125ffbec7fd20dd8e0/pre-trained-faq.svg)
The AI Assistant is pre-trained on a catalog of common questions, from HR policy to office-specific inquiries.
Workgrid's no-code builder makes it easy to add your own FAQs. Users can manually input questions or upload them in bulk, while answers can be tailored to different employee attributes for maximum relevance.
![[asset] chat to knowledge systems](http://images.ctfassets.net/z7p73u8c0thn/5GPtSEWjEIC40CVLhhTwJL/b7ee1e42b35440a0894fa35ec72ffb1f/chat-to-knowledge-systems.svg)
Retrieval augmented generation (RAG) intelligently summarizes multiple data points into one cohesive answer
Advanced NLP technologies include entity extraction and semantic similarity analysis to accurately understand a user's intent and context
Relevance ranking algorithms display results and related content or recommendations
Ask questions across apps and integrations with responses returned in modern rich UI cards, forms, and more
Workgrid merges AI-technology with a conversational interface to help enhance the employee experience. The AI Assistant streamlines processes, accelerates content generation, and transforms knowledge discovery to improve the digital workplace.
Accelerate time to launch experiences leveraging Workgrid's catalog of pre-built templates, data source connectors, and Q&As.
Anticipate employees' needs and deliver a simplified digital work experience with intelligent notifications, pro-active nudges, and an easy-to-use conversational interface.
Provide 24/7 support for employees with an easy-to-use conversational interface to access information from systems, documents, and more.
Connect with enterprise systems to streamline interactions and automate time-consuming processes.
Provide employees with a single destination for accessing the tasks and information they need.
Calculate the projected return on investment the AI Work Assistant can bring to your organization.
SEE IT IN ACTION
