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Help Employees Work Smarter, Not Harder, with Workgrid
Employee Experience

Help Employees Work Smarter, Not Harder, with Workgrid

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3 minutes read time
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Published on Jan 21th, 2022
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Written by Emily Rodenhuis

Working harder is not sustainable

51% of employees report that working from home as a result of the pandemic has made them feel more stressed.

(Source: Statista)

You can probably relate. The constant fear that you or someone you love could get sick. The strain of working and living under the same roof all day, every day. The feeling of isolation, despite the never-ending string of video meetings. And let’s not forget the pressure to continue performing at the level you used to - or at least fake it - across every aspect of your life.

Because you’ve got this, right? It’s all fine. Everything is fine. Nothing to see here.

Let’s all agree to take a break from that fanciful delusion for a second and admit that everything is most decidedly NOT FINE.

Of course it isn't. We're living in "unprecedented" times, remember? Stress is normal under these circumstances. But it's how we manage the stress that will decide whether we survive or thrive.

Work smarter by simplifying the work day

There’s a lot going on in the world right now that we can’t control. But we can control one thing, and that’s how work gets done.

One of the main causes of stress for employees is the digital workplace is often the only workplace they have – and it isn’t always designed to help them work effectively. The plethora of new tools and applications launched to enable widespread remote work has overwhelmed workers. Employees:

  • Have too many places to go to find information and complete tasks

  • Toggle between too many platforms for communication

  • Are struggling with complex digital processes

  • Don’t have nearly enough time to keep up with it all

In the Gartner® report, “Take These 3 Actions to Make Digital Workplaces Happier, Faster and Smarter,” they suggest that one way to ease these burdens for employees is to help them work smarter, not harder. It’s a good suggestion, and one that’s especially powerful when you apply it to the two essential challenges employees experience in the digital workplace, namely digital friction, and attention management.

If you can help employees by reducing digital friction and making it easier for them to manage their attention, their stress and frustration will go down, their productivity will go up, and as a result, your organization will achieve better business results.

Here’s how you do it …

Reducing digital friction and improving attention management

The answer to helping employees work more effectively lies in taking advantage of your existing systems to create the simplified, streamlined digital experiences they need, no matter where – or how – they choose to work.

The Workgrid Digital Assistant reduces digital friction and improves attention management by:

1. Creating a centralized location for the important tasks and information employees need from across the enterprise

The Workgrid Digital Assistant acts as an experience layer that puts important communications alongside routine, high-volume tasks, so employees always know what needs their immediate attention.

As a result, they can work with optimum efficiency and have more time to spend on the meaningful work that drives both personal fulfillment and business value. Better yet, the Workgrid Digital Assistant works wherever employees spend the most time, such as in Teams, with a mobile app, or even on the intranet, putting important tasks and information right within the flow of their work.

The Workgrid Digital Assistant centralizes important tasks and information from across the enterprise, guiding employees' attention to what's most important.

2. Enabling employees to take immediate action on simple, routine tasks, without logging into individual source systems

The Workgrid Digital Assistant integrates with your enterprise systems to make it quick and easy for employees to complete high volume tasks like processing approvals and submitting service desk tickets from a single location. With less time spent navigating complex routine processes, they can spend more time on the strategic work they were hired to do.

Enabling employees to take quick action on routine tasks will increase productivity and reduce frustration

3. Facilitating the creation of custom experiences for existing systems

The Workgrid Digital Assistant offers a no-code platform that enables citizen developers to create custom applications for existing systems in just days or weeks, without the help of IT. This greatly increases the speed of innovation and ensures that the right employees get the right information at the right time, all within the flow of their work.

To see how a digital assistant can help your organization, check out this brief demo video of the Workgrid Digital Assistant.

*Gartner, Take These 3 Actions to Make Digital Workplaces Happier, Faster and Smarter, Michael Woodbridge, Adam Preset, Craig Roth, 21 September 2021

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

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