How does AI improve the workplace?
Using conversational AI at scale can have many benefits for the workplace such as:
Reduced costs and increased productivity due to operational efficiency through automation
A better employee experience with personalized and targeted content specific to each employee
Seamless interactions – 24/7 single source of truth for FAQs (i.e. what are the company holidays? When is benefit enrollment?)
Adoption of enterprise technology by simplifying access to systems through integrations and conversation-based triggers
With such a large range of benefits, AI can support the workplace across departments from HR and IT to Sales and Customer Success.