Using conversational AI at scale can have many benefits for the workplace such as: 

• Reduced costs and increased productivity due to operational efficiency through automation 

• A better employee experience with personalized and targeted content specific to each employee  

• Seamless interactions – 24/7 single source of truth for FAQs (i.e. what are the company holidays? When is benefit enrollment?) 

• Adoption of enterprise technology by simplifying access to systems through integrations and conversation-based triggers 

With such a large range of benefits, AI can support the workplace across departments from HR and IT to Sales and Customer Success.