Guide

Employee Journey Mapping Guide

Conducting employee journey mapping exercises cuts through the confusion and provide a comprehensive understanding of what employees really need to be successful.

Organizations today struggle to create an employee experience that supports the long-term success of their workers. It's challenging to determine which strategies and tactics will create the biggest impact on the daily lives of employees.

Download this step-by-step guide to learn how to:

• Define personas and segments

• Map out the user journey to identify moments that matter

• Test the usability of your systems and processes to highlight friction points

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