Introducing a New Workgrid Experience

A new intelligent conversational AI experience that connects across your digital workplace to improve the employee experience.

THE NEW WORKGRID

From Digital Assistant to AI Work Assistant

Workgrid's AI Work Assistant is a cutting-edge chat experience that offers employees a new way to interact with their digital workplace. Utilizing advanced natural language processing (NLP) and conversational AI, the AI Work Assistant makes it easier than ever before to perform tasks and retrieve information from across your organization's most critical systems, knowledgebases, and documents.

The latest changes to the AI Work Assistant include:

  • New AI-powered apps

  • New intelligence for advanced conversational AI

  • A revamped user interface that makes it even more intuitive to use

With these updates, employees will enjoy a more streamlined experience that helps them stay engaged, informed, and productive at work.

[asset] AI Work Assistant Features Overview

Conversational Intelligence for your Digital Workplace

The AI Work Assistant leverages the power of conversational AI to deliver improved employees experiences.

The assistant's new enterprise-grade conversational AI platform leverages an advanced NLP technologies that connects across your digital workplace. The assistant can search across multiple data sources - including enterprise systems, documents, and knowledge bases to precisely help employees with what they need to know and do.

[asset] chat-to-doc-hero

A New User Interface

Our AI Work Assistant is a web-based client that can be installed across multiple platforms including intranets, portals, and collaboration tools. Benefits of the user interface include:

  • Availability: The AI Work Assistant operates as a web-based client that is readily available 24/7 to assist employees, and can discreetly slip into the background when not needed.

  • Customizability: Personalize the web client by choosing the location, name, and primary colors to match your brand.

  • Accessibility: The web client is designed in accordance with WCAG, AA, and A standards, ensuring compliance with accessibility guidelines.

  • Flexibility: With its multi-channel feature, the AI work assistant is easily accessible via intranets, portals, or Microsoft Teams, providing employees with flexible access to the assistant.

[asset] ai-assistant-multi-channel

Improving the Employee Experience

Help employees achieve more across the digital workplace with these core capabilities.
map pin icon
Guided Attention

Create a more engaging and efficient work experience by guiding employees' attention to what they need to know and act on. Deliver the right information, at the right time.

Message circle icon
Intelligent Knowledge Retrieval

Enable employees to automate tasks and find information across the digital workplace through an intelligent conversational interface.

users icon
AI-Powered Apps

Support content creation and generate content insights for communicators by leveraging AI-powered apps, freeing up time to focus on strategic work.

Achieve More with AI

The AI Work Assistant integrates across your business systems, documents, and knowledge systems to help employees perform tasks and find information using a conversational AI interface.

Conversational AI
AI-Powered Apps
Generative AI Apps
Low-Code/No-Code Builder

Conversational AI

Workgrid's enhanced conversational functionality enables employees to automate tasks and search for information across your entire digital workplace through a single natural language interface.

  • Multi-turn conversations prompt employees for more information if an intent is understood but the question cannot be fulfilled

  • Ranking algorithms showcase results alongside relevant recommendations and suggestions

  • Data points are summarized from multiple sources into one cohesive answer using Retrieval Automation Generation (RAG)

Find information and automate tasks with chat
benefits

Say hello to a smarter way of working

Simplify the work day with the AI Work Assistant. Eliminate data silos, create a more engaging and efficient work experience, and make information easier to find.

volume off icon
Reduce digital friction

Reduce digital noise for employees by centralizing communications and alerts from multiple systems into a single, intelligent stream. Fetch information, ask questions, freeing up your time to focus on your work.

Mouse pointer icon
Reach employees where they are

Help foster a more inclusive employee experience and drive awareness of your most important news, announcements, and information directly within the flow of work.

Trending up icon
Boost productivity and engagement

Streamline work processes and make information easier to find. Submit helpdesk tickets, access knowledge base articles, and receive communications and tasks, all through a single, natural language interface.

zap icon
Accelerate time to build experiences

Leverage Workgrid's no-code builder, templates, and data sources to more rapidly deploy digital workplace experiences. Reduce time to build from weeks to hours.

SEE IT IN ACTION

Request a 1:1 Product Tour